Eligible, if the item received by customer was already damaged before it used by customer / received wrong item / malfunction item kindly return with original goods packaging and the return content must be complete without missing any single item as you received it.
You have 7 calendar days to request return any item from the date you received, if you having an issue above with the items you received.
Your item needs to have the receipt or proof of purchase.
Strictly non-refundable, can only do replacement with same item or other product with same or higher value. If same product runs out, other product with same or higher value will be replaced and buyer shall pay the difference.
Refund will not be paid if the goods received by the customer are not satisfied after the goods have been used.
Replaceable, will be no charge for replacement item shipping fees, if merchant issue wrong item color, wrong size or wrong product. Please contact the merchant immediately with 24 hours after received the goods by snapping some photos to report all the damage goods at the same time. Any compliant exceed the said 48 hours (time will base on the sign as received from the consignment or courier noted) replacement, arrangement or process will be taken
If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will received their refund within 5 to 7 working days after the confirmation.
Please return your purchase to the following address:
TJ BABY HOUSE
153, PEKAN BARU SIMPANG KUALA,
JALAN PSK 3,
05400 ALOR SETAR, KEDAH.
Please contact us at [email protected] or 012-4723819 if you have any questions or doubts.